.jpg)
The Organisational Elements
Get and keep all the vital elements of your organisation – employees, processes, customers, business strategies, and of course, leadership – aligned and headed in the same direction at the same time to obtain breakthrough results including sustained growth and profit, loyal customers and a high performing workforce.
Leadership
-
Design a flexible culture to fulfil the strategy
-
Develop exemplary leadership
-
Implement governance and regulatory compliance
-
Improve shareholder value
Strategies
-
Resolve strategy alignment bottlenecks
-
Translate strategy into performance employees are trained/rewarded to do
-
Facilitate skills development, career planning, in-house behavioural training, executive coaching and mentoring
-
Assess leadership and functional competencies
-
Deliver competency-based recruitment and onboarding
-
Clarify talent and succession planning
-
Identify reward strategies
Customers
-
Deliver processes and procedures to meet customer needs
-
Enhance customer focus and service
-
Ensure consistent service standards and behaviours
-
Clarify what customers care about
Processes
-
Improve performance and control
-
Define consistent operational standards
-
Manage forecasting, planning, measuring and reporting
-
Implement the Balanced Scorecard
-
Streamline and digitise processes and procedures
Employees
-
Align employees with business vision, values, strategies and processes
-
Ensure consistent employee behaviours
-
Maximise employee potential and improve morale
-
Improve stakeholder collaboration and buy-in
-
Create culture for all employees to maximise their potential
About
I work with organisations and leaders facing complexity, change, and uncertainty - where experience, judgement, and clarity are essential.
My work typically falls into three areas when implementing the 5 Elements: Interim Leadership, Consulting, and Executive Training and Coaching which often overlap depending on what the situation requires.
Interim Leadership
Senior leadership when continuity and confidence matter
I step into senior roles to provide stability, direction, and momentum during periods of transition, change, or challenge.
This is typically needed when organisations are:
-
Navigating leadership transitions
-
Facing operational or strategic disruption
-
Managing organisational change
-
Requiring experienced leadership at pace
How I work
I focus on quickly understanding the environment, building trust with teams, and creating clarity around priorities and decisions.
What this delivers
-
Stability and confidence at leadership level
-
Clear accountability and direction
-
Aligned teams and improved performance
-
Momentum through uncertainty
Consulting
Independent thinking, practical action
I support organisations in making better decisions and turning strategy into action.
This work is often focused on:
-
Strategy and direction
-
Organisational effectiveness
-
Leadership alignment
-
Performance improvement
-
Change programmes
How I work
I bring independent perspective, challenge assumptions where needed, and focus on practical solutions that can actually be implemented.
What this delivers
-
Clearer thinking and decision-making
-
Focused priorities
-
Stronger leadership alignment
-
Actionable plans that move organisations forward
Executive Training & Coaching
Support for leaders carrying responsibility
I design and facilitate group training work one-to-one with leaders who are operating in complex, high-pressure roles.
This is for people who want:
-
A confidential thinking space
-
Clearer judgement under pressure
-
Stronger leadership presence
-
Support navigating complex relationships and decisions
How I work
My training and coaching is practical, grounded, and focused on real challenges - not theory or generic models.
What this delivers
-
Greater confidence and clarity
-
Improved decision-making
-
Stronger leadership impact
-
More effective working relationships
Testimonial
“Brilliant and enthusiastic, Niall dives into the nuts and bolts, gives the skills, processes and behaviours needed while ensuring no questions asked are too stupid.”
Richard Macklin, Global Vice Chairman, Dentons
Sample Projects
Sample Clients
I've worked with some of the world’s most iconic brands. My leadership experience stretches across a diversity of cultures, channels and functions worldwide.
